Reference

How We Handle Your Account Information

We collect account details when you register, payment information when you use bKash, Nagad or Rocket, and device data when you access the lobby.

Account registration dataPayment wallet detailsDevice and session logsContact and support recordsGame activity history
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PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about what we collect, want to request a copy of your account information, or need to update incorrect details, reach us through live chat or email. Privacy requests are handled by our account security team and typically answered within three business days for Bangladesh account holders.

Live Chat Open the help icon in the bottom corner of any lobby page to start a chat with our support team. Privacy and data requests are routed to account security and answered during Bangladesh business hours.
Email Support Send your data request, correction request, or account deletion request to our support email address. Include your registered mobile number so we can verify your identity before sharing any information.
Account Settings Log in and open account settings to view your stored mobile number, email, and marketing preferences. You can update your email and opt out of promotional messages directly from that page.
DATA SECURITY

How We Protect Your Information

We encrypt account sessions with SSL, store passwords as salted hashes, and require OTP verification for withdrawals. Payment details are handled by bKash, Nagad and Rocket; we never store your wallet PIN or full credentials. Our servers log access attempts, flagging unusual login patterns for manual review by the security team.

Session Encryption

Every login and deposit session is encrypted with TLS so your password and wallet details stay private when you access the lobby from your phone or desktop browser, even on public networks.

Withdrawal Verification

Withdrawals require an OTP sent to your registered mobile number. This confirms you initiated the request before we release funds to your bKash, Nagad or Rocket account, reducing fraud risk.

Data Retention

Account records stay active while your account is open. After you close your account, we keep transaction logs for regulatory and dispute-resolution purposes, then delete personal details within the legal retention window.

Cookie Policy

We use cookies to remember your login state and device preference so you stay logged in when you switch between slots and live tables. You can clear cookies from your browser settings at any time.

Privacy Policy Questions

We collect your mobile number, email address, and date of birth during registration. When you deposit via bKash, Nagad or Rocket, we log the transaction ID and amount but not your wallet PIN or full credentials.

Contact support through live chat or email with your registered mobile number. Our account security team will verify your identity and send a report of your stored information within three business days for Bangladesh account holders.

We share withdrawal verification requests with bKash, Nagad and Rocket to complete transfers. We do not sell or share your personal information with marketing companies or other gambling platforms outside this process.

Account data stays active while your account is open. After closure, we keep transaction logs for legal and dispute purposes, then delete personal details within the retention period required by local record-keeping rules.

Yes. Log in to account settings and toggle off marketing preferences, or click the unsubscribe link at the bottom of any promotional email. Changes apply within 24 hours for future messages.

Payment details are processed by bKash, Nagad and Rocket; we store transaction IDs but never your wallet PIN or full credentials. All sessions are encrypted with SSL to protect your data during deposits and withdrawals.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.